FREQUENTLY ASKED QUESTIONS
Do you charge a service or traveler’s fee?
No! Since you will be renting directly from us, the owners, there is no third party overhead or marketing to cover.
What’s included in the rental rate?
Your rental rate includes departure cleaning and taxes. During the months of March-May and September-October, pool heating is also included. The posted rate does NOT include linens (sheets and towels), but we can provide them for an additional fee.
Do you require a security deposit?
For each stay, we require a $250 refundable security deposit which is usually refunded within 14 days provided there is no damage to our home, all keys have been returned, and all rented items (if applicable) have been accounted for.
Do you rent to high school and/or college students?
We have a firm minimum rental age of 25 years old, and we do not allow house parties (e.g., groups of unrelated persons between the ages of 15-25). We also require that the person who signs the lease must be a guest at the house during the entirety of the rental. Any group of high school students must be accompanied by at least one parent or responsible adult who signs the lease and stays with the group during the rental period.
We want to rent for a weekend or for something less than 7 nights. Will you do that?
Because we only offer weekly, Saturday – Saturday rentals, we require a 7-night minimum stay. If you stay for less than a week, you still will be charged for the entire week. Sometimes in the off-season, we allow arrivals/departures on days other than Saturday, but this is on an “as available” basis.
Do you offer monthly rentals?
We are open to monthly rentals during the months of November – February. Please inquire!
Are your homes available year-round?
Yes! While our homes remain booked steadily during the summer months, many people find that Spring, Autumn and even Winter are great times to rent a beach home. Surfside Beach’s mild year-round temperatures allow you to enjoy local activities, leisurely beach strolls, and our heated pools during most weeks in the off-season. We often have guests book our homes during the holidays or in the off-season so they can avoid the crowds and take advantage of local restaurants and stores that offer seasonal specials. You might find that the off-season becomes your favorite time to visit the beach and to schedule a family get-together!
What is your cancellation policy?
Do we need to sign a rental agreement?
Yes to ensure we agree on the terms and conditions of the rental. You may view a sample rental agreement here; your agreement will be customized based on the home you choose to rent and the terms to which we agree.
Do you provide travel insurance?
We do not provide travel insurance, but we can recommend several companies which offer competitive rates and packages. To protect your vacation investment, we strongly recommend you consider travel insurance!
What are your payment terms?
How do I make the reservation and pay you?
Do you have parking onsite?
Since our homes are raised, each has parking underneath for several cars. In addition, we have parking pads at Abe’s Corner, Annie’s Getaway and Taylor Made II to accommodate at least two more vehicles. Please only park in the designated areas; parking is not allowed on the grass.
What do you provide in terms of linens, kitchen appliances, etc.?
Are your pools heated?
What is a salt-chlorinated pool?
We are pleased to provide you with a salt-chlorinated pool at Taylor Made II and The Flamingo.There are many advantages to a salt-chlorinated pool but chiefly because chlorine levels are lower, swimmers’ eyes won’t be as red and itchy, bathing suits won’t bleach out and your skin won’t feel as dried out. But don’t worry, the pool is just as clean as a chemical chlorinated-one! Rather than externally adding chlorine to the pool, it is created internally from the chemical electrolysis which occurs within the salt water chlorinator.
How close are your homes to the beach?
If you’re staying at either The Flamingo or Abe’s Corner, the beach is literally across the street! The beach access for Annie’s Getaway and Taylor Made II is a short walk (less than 200 steps).